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ZALORA extends free returns period to 30 days

Customers of ZALORA, Asia’s leading online fashion destination, can now enjoy a longer free return period of 30 days, doubled that of the previous free return period of 15 days. Coupled with the free deliveries above HK$150 and multiple payment methods that ZALORA is famous for, online shopping in Hong Kong has never been more convenient.

Chua Cheng Xun, Managing Director of ZALORA Hong Kong, highlighted the importance ZALORA places on constantly improving the customer experience. “ZALORA strives to continuously respond to our customers’ feedback and improve the service we provide. The implementation of the 30 day free return policy is our latest effort to better serve our customers in Hong Kong, on top of the recent launch of our dual language interface, new mobile apps and the virtual fitting programme.”

Customers have the option of returning products in several convenient ways, including utilizing ZALORA’s free delivery pick-up or drop-off return service.

Please visit www.zalora.com.hk for more details and to see the latest products.

 

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